Assistant Maitre'D

The Restaurant Services team works hard to achieve the highest level of guest satisfaction in terms of food presentation and service execution. Composed of Assistant Waiters, Waiters, Cafe Attendants, Mess Attendants, Room Service Attendants, and Snack Attendants, members of the Restaurant Services department are in charge of cleaning and setting up tables, explaining menus, preparing food stations, taking orders, serving food and beverages, and performing other tasks in all restaurant venues around the ship while acting in a courteous, friendly, and professional manner. Previous restaurant service experience is required to join this team.

QUALIFICATIONS
Minimum hiring, language and physical requirements to perform the job.
Hiring Requirements:

??Minimum of five to eight years hospitality management
experience (shipboard experience preferred), or an equivalent
combination of experience and education.
??Bachelor’s degree in hospitality management, business
administration or related field from an accredited college or
university or the international equivalent preferred.
??Very strong management skills in a multicultural and dynamic
environment.
??Very strong communication, problem solving, decision
making, and interpersonal skills.
??Superior customer service, teambuilding and conflict
resolution skills.
??Knowledge of the principles and processes for providing
personalized services including needs assessment techniques,
quality service standards, alternative delivery systems, and guest
satisfaction evaluation techniques.
??Strong planning, coaching, organizing, staffing, controlling,
and evaluating skills.
??Intermediate computer software skills required.
??Possess a good understanding of basic accounting principles
such as numbering flow, “Debits/Credits”, adjusting entries and
corrections.