Guest Services Officer

The Guest Services Officer is responsible for resolving guests’ problems; and cash and guest account services such as accepting cash payments, cashing checks, or exchanging foreign currencies. He/she must possess strong communication and organizational skills, customer service skills, and decision-making skills; and experience in a customer contact position within the hospitality industry and cash-handling experience with good understanding of exchange rates. Preferred candidates are able to speak other languages such as Spanish, French, German, Italian, or Portuguese.