GUEST SERIVCES ATTENDANT

The Guest ServicesAttendantis responsible for delivering the Royal Way brand service standards while demonstrating exemplary problem resolution skills to our guests at all times. The team member actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, withgood social skills and a sense of humor. This isa customer facing role that requires a friendly,courteous manner,ability to learn, remember and communicate information about the destinationto the guests while maintaining a high level of professional appearance and demeanor at all times.