| The Cabana Attendant is responsible to deliver industry-leading hospitality standards in the Cabana experience. This role focuses on exceeding Guest Satisfaction to enhance their vacation experience. This position ensures that all Cabana products and services are delivered as per Company operating standards. The Cabana Attendant supports the Lead and Manager in all operational aspects of Cabana products and VIP services to ensure the destination performance objectives, KPI’s, Guest and Team Member Satisfaction, and other key results areas consistently meet and exceed Company’s targets. This position requires excellent Guest engagement, attention to detail, speed of service, and product knowledge. All duties and responsibilities are performed following Royal Caribbean International’s Brand Standards, the Royal Way philosophy, Company policies, and SOPs, Public Health, Safety, Security, and Environmental Guidelines. This Job Description in no way states or implies that these are the only duties performed by the destination Team Member occupying this position. All Team Members may be required to perform any other job-related duties assigned by their supervisor or Management. The nature of this job requires daily interactions with internal and external stakeholders. |